Case Study
Helping Well Pharmacy recruitment be seamless.
Challenge: Formerly the Co-operative Pharmacy, Well were acquired by Bestway from the Co-operative Group in October 2014, in a deal worth £620 million. Once completed, as of October 2015, the Co-operative pharmacy brand was officially retired and all 794 Co-operative pharmacies relaunched as ‘Well’. It wanted to change its recruitment processes post-acquisition. It is the third largest pharmacy chain in the UK.
Industry
Pharmaceuticals
Main challenge
To streamline the recruitment process and provide a better experience for candidates and recruiters
Key benefit
Significant reductions in time to hire
Formerly the Co-operative Pharmacy, Well was acquired by Bestway from the Cooperative Group in October 2014, in a deal worth £620 million. Once completed, as of October 2015, the Co-operative pharmacy brand was officially retired and all 794 Co-operative pharmacies relaunched as ‘Well’.
Challenge
Historically, Well worked under a shared services centre as part of the Co-operative Group with a legacy ATS, which Bestway/Well considered was not fit for purpose. It offered a poor candidate experience, poor hiring manager experience and lots of manual workarounds. The company wanted something better to be reactive not proactive, so that the hires it made were managed less like an agency service and managers were more accountable to fill vacancies – leading to a quantity over quality approach.
“With Oleeo, we now have a more blended approach to attraction, utilising varied job boards, social media, CV databases & proactive attraction campaigns. We also utilise talent banking, so that we are always building our own database. The team we work with at Oleeo really understand our needs and help to enable our team to make the most of the product’s potential..”
Well Pharmacy needed a brand new system that would…
- Provide a positive experience for hiring managers and candidates
- Reduce time spent on administrative tasks
- To attract high quality candidates
Why Oleeo and what was the implementation like?
Oleeo deployed Intuitive Talent Acquisition to help the Well recruitment team handle the hundreds of thousands of applications it receives across the whole organization. The system, with technology from Oleeo partners integrated within it, affords the organization more consistency in the recruitment process and better candidate selection in a simple two-step process that takes applicants all the way from application to on-boarding
“With Oleeo, we now have a more blended approach to attraction, utilising varied job boards, social media, CV databases & proactive attraction campaigns. We also utilise talent banking, so that we are always building our own database. The team we work with at Oleeo really understand our needs and help to enable our team to make the most of the product’s potential..”
Results
Key results identified by Well Pharmacy:
- Positive candidate feedback
- Significant reductions in time-to-hire
- Resourcing as a centre of excellence within HR, partnering the business and creating an effective framework that enables hiring managers to recruit great candidates
- Upskilled managers
- Eliminated manual-screening
- Better candidate attraction
customers served by Well every week
staff members
The Future
By maintaining ownership and control of the recruitment processes themselves, the force can build a more manageable and accessible talent pool, which gives a critical competitive edge in the continuous search for new talent for our organization.
Powerful data driven recruitment
Oleeo has 25 years experience of delivering award-winning recruiting solutions across multiple industries.
