CASE STUDY
Nottinghamshire County Council
Nottinghamshire County Council’s time-to-hire has been reduced from 70 days to a streamlined 42 days.
Industry
Public Sector
Main challenges
Manual processes that were inefficient
Key benefit
Substantially reduced time to hire
A progressive county council leveraging the advantages of talent acquisition software
Nottinghamshire County Council (NCC) serves as the upper-tier local authority for the non-metropolitan county of Nottinghamshire in England. Employing approximately 6,500 staff, typically hiring over 1,200 new starters each year.
“The system delivered by Oleeo has been a game-changer for NCC. It has transformed our recruitment process, improved our candidate experience, and enabled us to attract and hire the best talent for our organisation. We are very impressed with the results and the partnership."
What did Nottinghamshire County Council require?
NCC required an ATS that would support their unique hiring needs. The goal was not merely to find a solution, but to establish a partnership that would contribute significantly to the efficiency and success of their recruitment journey.
NCC wanted an applicant tracking system that would:
- Seamlessly integrated with their existing HR systems and other relevant software
- Automate repetitive and time-consuming tasks within the recruitment workflow, this included automating CV screening, interview scheduling, and even the initial stages of candidate communication
- Feature tools and functionalities designed to support DE&I initiatives
- Emphasise the importance of robust data security measures and compliance with relevant regulations such as GDPR
- Provide advanced analytics and reporting tools to generate customised reports, track key performance indicators (KPIs), and analyse data trends
- Provide a positive and engaging experience for applicants, from easy application processes to transparent communication about their status in the recruitment pipeline
How is the partnership between Nottinghamshire County Council and Oleeo going?
With Oleeo they now have better visibility of the application progress, providing consistent and transparent communications, enhancing accessibility to accommodate diverse needs, maintaining clarity in job requirements and processes, and simplifying application procedures.
They’ve introduced quarterly round tables with other councils, promoting collaboration, the exchange of best practices, and enhancing system utilisation. Oleeo and NCC have set the standard for other councils when it comes to elevating their recruitment strategies.
In a nutshell, Oleeo have enabled NCC to do the following:
- Innovate new features
- Digitalising their recruitment processes
- Provide extensive support, training and guidance
- Streamline hiring workflow
"The system delivered by Oleeo has been a great tool for me. It has simplified my hiring tasks, saved me time and effort, and provided me with useful insights and data. I have received positive feedback from my candidates and colleagues on my hiring performance. I am very happy with the system and the support."
Results
The partnership between NCC and Oleeo has resulted in several measurable outcomes and a positive return on investment (ROI) for NCC.
- An average of 90% satisfaction rate among the hiring managers and recruiters, indicating a high level of usability and efficiency of the system
- An average of 80% satisfaction rate among the candidates, indicating a high level of responsiveness and transparency of the system
- An average of 50% reduction in the time-to-hire, indicating a high level of speed and agility of the system
- NPS Scores: Their Service NPS has increased from 7 in 2018 to 10 at the end of 2023
The Future
Looking ahead, NCC is committed to ongoing evolution, prioritising process enhancement and the delivery of exceptional candidate experiences.
In order to achieve this they will continue to integrate new features and innovative ideas with Oleeo ensuring fair and transparent recruitment processes, accessible to all candidates.
