What is Recruiting Chat and Chatbots?

Recruiting chat and chatbots are AI software used to text chat with interested job seekers and candidates. It mimics normal human phrases and conversations so that the candidates on the other end do not feel like they are talking to a robot.

Chatbots commonly appear in pop-up windows on websites. When a person enters a website with a chatbot installed, a chatbot greets them with a short message. They can reply if they have concerns or questions. Without a chatbot, those who want to ask questions would have to find the contact page, send an email, and wait for the response. The chatbot makes communications much faster, saving time for both the recruiter and the candidate.

It can help with the recruitment process. Chatbots may guide interested job seekers in the direction of an application, or they might answer a candidate’s question about the hiring process. With this increased level of communication, the relationship between the employer and the candidates strengthens. It improves engagement, ensuring candidates are left satisfied with the process.

Even when a chatbot cannot assist, they still direct the person on the other side of the conversation to a place where they can get answers to their questions. This quick and attentive level of communication not only improves the recruitment process for candidates, but its efficiency saves the recruiters time, effort, and money. It is a vital tool for companies looking to streamline the recruitment process.