What is an Exit Interview?

The HR department carries out an exit interview when an employee leaves the company. During the interview, the interviewer and employee can go over the reasons for leaving, any unsolved issues, andfeedback.

An exit interview is so important because it provides the company with feedback, which helps the company improve how they treat employees. For example, during an exit interview, the interviewer might discover the reason for their leaving is that there weren’t enough benefits or that the environment wasn’t pleasant. HR can then try to remedy that to keep other employees – both new and old – at the company. The recruiting process costs companies time, money, and stress. Therefore, this is why employee retention is so necessary.

It is the opposite of a recruitment interview. Instead of a candidate trying to get the job, it’s an employee explaining why they can no longer work there. The interview itself is a place of honesty and openness, providing closure for both the company and the employee alike. This is particularly important if the employee has been at the company for a long time.

For companies to make the most of the exit interview, they need to ask the right questions, keep it casual, and be as transparent as possible. At an exit stage, there is no need or room for falseness. Most importantly, a successful exit interview is all about the interviewer listening intently to the leaving employee.