Case Study
Helping the British Transport Police recruit a diverse workforce .
Challenge: The British Transport Police (BTP) is the national police force for the railways in England, Scotland and Wales. Every day, the force polices the journeys of more than six million passengers over 3,000 railway stations and depots. It has an aim to get these members of the public home safe, secure and on time. Critical to achieving this is having a workforce that reflects the communities it serves, including having officers that share cultural experiences and backgrounds to the diverse population of Great Britain.Over 8.6 million people use the rail network every day and the force’s mission is to help get people home safe, secure and on time. They police Britain’s railways, providing a service to rail operators, their staff and passengers across the country. They also police the London Underground, Docklands Light Railway, the Midland Metro tram system, Croydon Tramlink, Tyne and Wear Metro, Glasgow Subway and Emirates AirLine.
Industry
Police
Main challenge
Hiring diversely
Key benefit
Doubled minority applicants
The British Transport Police (BTP) is the national police force for the railways in England, Scotland and Wales.
Challenge
Every day, the force polices the journeys of more than six million passengers over 3,000 railway stations and depots. It has an aim to get these members of the public home safe, secure and on time. Critical to achieving this is having a workforce that reflects the communities it serves, including having officers that share cultural experiences and backgrounds to the diverse population of Great Britain.
The BTP is a busy force with over 550 vacancies to fill each year to support the operations of its force, which includes 1,400 head office staff helping to ensure over 3,400 officers can police 10,000 miles of track and face all of the challenges they meet. It was struggling to attract applications to fill these roles and was particularly keen to progress applications from women and black minority ethnic applicants to better reflect some of the diverse communities across the country.
“Oleeo has really helped the BTP to make the most of events and make applications more user-friendly to effectively meet our organisational goals and increase recruitment in line with diversity targets. The management information and talent pool it always provides helps us to make recruitment campaigns much more successful and relevant to applicants.”
The British Transport Police needed a brand new system that would…
- Streamline high volume recruitment
- Attract more diverse talent
- Provide a great candidate experience
Why Oleeo and what was the implementation like?
Oleeo’s Diversity Recruitment Software for Police was delivered to the BTP, helping to reshape the recruitment process. Since then, this High Volume Hiring approach was launched to streamline applications from attraction through to on-boarding. Crucially, this allows the force to monitor diversity performance and host events to maintain positive perceptions from all applicants whatever their background.
Commended by the Association of Chief Police Officers, Oleeo is used by over 60% of the forces in England and Wales and is the only solution built in line with national application forms accelerating time to hire to make sure officers spend more time on the beat.
“Oleeo has really helped the BTP to make the most of events and make applications more user-friendly to effectively meet our organisational goals and increase recruitment in line with diversity targets. The management information and talent pool it always provides helps us to make recruitment campaigns much more successful and relevant to applicants.”
Results
Key results identified by The British Transport Police:
- Improved use of provisions
- Doubled the numbers of successful female and black and minority ethnic applicants
- More candidate friendly
- Detailed reports and filters
officers
different roles to be filled
The Future
Oleeo forms are configurable to the needs of regional recruitment teams to help ensure forces recruit to reflect the communities they serve and ensure that they can continuously improve their recruitment processes.
Powerful data driven recruitment
Used by 70% of the UK police to reduce admin, improve the candidate experience and reduce time to hire.
